Privacy Policy – Gateway Health, Wellness and Aesthetics

Effective Date: 11/27/2024

Welcome to Gateway Health Wellness and Aesthetics (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gatewayhwa.com 

1. Information We Collect

We collect the following categories of information:

  • Basic personal information you voluntarily provide when using our contact form: name, email address, telephone number, and any message you choose to submit.

  • Usage data automatically collected when you visit the Site: IP address, browser type, pages visited, time and date of your visit, and referring/exit pages.

We do not collect protected health information (PHI) via this Site (e.g., medical conditions, treatments, health history). All medical/clinical information is obtained only via our secure, HIPAA-compliant appointment platform (Zocdoc).

2. How We Use Your Information

We may use your personal information to:

  • Respond to your inquiry or request.

  • Provide updates or information related to our services (with your consent).

  • Improve the Site, analysing usage metrics for performance.

  • Comply with applicable legal obligations.

3. Sharing Your Information

We will not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating the Site (e.g., hosting provider, analytics provider) under appropriate confidentiality agreements.

  • Law enforcement, health authorities, or regulators when required by law.

  • Professional advisors or auditors as needed for legal/compliance purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to manage the Site, analyse usage, and support marketing. You may disable cookies in your browser settings; however, this may affect functionality.

5. Data Security and Storage

We have implemented appropriate technical and organisational measures to protect your personal information from loss, misuse or unauthorised access. These include encrypted connections (HTTPS), secure hosting, and access control procedures.
Please note: Because this Site does not collect PHI, our security obligations under HIPAA do not apply to the data collected here; any clinical data is handled via our appointment partner’s system.

6. Your Rights

You have the right to:

  • Access and obtain a copy of your personal data.

  • Request correction or deletion of your data (subject to legal/operational constraints).

  • Withdraw consent to processing (where consent has been used) for marketing communications.

  • Lodge a complaint with our privacy contact (see section 8) if you believe we have mishandled your data.

7. Children’s Privacy

This Site is not intended for use by children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such data, please contact us and we will delete it.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
contact@gatewayhwa.com
Gateway Health Wellness and Aesthetics
6000 S McClintock Dr, Tempe, AZ 85283
(602)481-3149

GATEWAY HEALTH WELLNESS AND AESTHETICS